Clinical Business Operations Representative 3 (Doral)
Core
Facilitates prompt resolution of pre and post care problems in daily clinical operations, performing administrative and receptionist functions to manage patient care and records.
Role type
Clinical Business Operations Representative
Builds
Patient care workflows and clinical records management
Domain
Healthcare / Radiology
Deliverable
dashboards & analysis
Required skills
Data entry, Patient demographic and insurance management, Clinical records review, Telephone triage, Visitor greeting, HIPAA compliance, Document services management
Preferred skills
Radiology information systems (RIS/PACS) usage, Staff onboarding support
Technologies
UChart-Radiant, PACS, UChart
Responsibilities
Answering multiple telephones and triaging incoming calls; Obtaining and reviewing patient demographic and insurance information; Reviewing clinical records for completeness; Supporting workflow at imaging counters to import/export digital studies; Ensuring proper distribution of radiology reports; Managing document services with records retention vendor
Seniority
Mid-level, operational support