Patient Access Representative- UHealth SoLé Mia
Core
Greet patients, vendors, and staff; register patients; collect self-pay financial responsibilities (co-pays, deductibles) to reduce bad debt.
Role type
Patient Access Representative
Builds
Patient registration and financial responsibility collection workflows
Domain
Healthcare / Patient Access
Required skills
Greeting and customer service, Patient registration, Financial responsibility collection, Cash management, Medical terminology knowledge, Computer literacy (billing systems), Team collaboration
Preferred skills
Bilingual (English/Spanish, Creole, French, or Arabic), Knowledge of medical terminology
Technologies
UChart Cadence/Prelude/Enterprise Billing, Passport HealthWorks, Availity, RIS-PACS, CaneCare, UMCare, Intellidose, MCSL, Experian
Responsibilities
Welcome visitors and answer inquiries, Perform patient access registration functions, Collect patient self-pay responsibilities and outstanding balances, Comply with UHealth policies and regulations
Seniority
Entry-level to Mid-level (1-3 years experience required for levels 1-3)