Sr. Director, Project Management (Bank Tech)
Core
Senior leader driving labor strategy, workforce optimization, and operational excellence for Capital One's banking technology platforms.
Role type
Sr. Director, Project Management (Bank Tech)
Builds
Sustainable team practices, aligned workforce, and scalable operational guidelines for banking tech platforms.
Domain
Financial Services / Bank Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Labor strategy design, workforce optimization, organizational structure planning, capacity planning, talent deployment, executive presentation, data storytelling, operational rhythm design, governance framework creation, cross-functional partnership, strategic alignment, change management, risk management, technical business operations
Preferred skills
MBA, organizational change leadership, cross-functional program leadership in risk, strategy development, technical business operations, engineering/product team partnership
Technologies
PMP, Lean, Agile, Six Sigma
Responsibilities
Partner with leadership to design long-term labor strategy and capacity planning; Serve as chief advocate for employee journey and engagement; Establish robust operational rhythms and management standards; Act as trusted advisor to executive leadership translating goals into operational guidelines; Partner with Finance, HR, and Labor to align tech priorities with business outcomes.
Seniority
Senior, hands-on IC with strategic leadership
