Senior Manager, Account Executive Operations
Core
Implement configuration for international systems within Capital One's Global Payment Network and own the risk and control framework for key operational processes like settlement.
Role type
Senior Manager, Account Executive Operations
Builds
Global Payment Network systems and settlement operational processes
Domain
Financial services / Payments
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
People leadership, direct management, financial services or payments industry experience, settlement and system configuration expertise, risk assessment, control deployment, KPI definition and tracking, cross-functional collaboration
Preferred skills
Continuous improvement mindset, executive presence, translating complex technical issues into actionable insights
Technologies
Global Payment Network systems
Responsibilities
Direct and manage daily workflow for internal and external partner support, provide oversight on risk management and audits for settlement processes, plan and assign team projects and tasks, monitor team performance against goals and deadlines
Seniority
Senior, hands-on IC with management responsibilities