Manager, Account Management
Core
Deliver operational, project management, reporting, and metric tracking solutions to Health plan clients while managing financial oversight and process improvements.
Role type
Senior Account Management Manager
Builds
Client service delivery and operational workflows for Health plan accounts
Domain
Healthcare / PBM (Pharmacy Benefit Manager)
Deliverable
client delivery
Required skills
client relationship management, financial oversight, process improvement, workflow implementation, performance monitoring, team leadership
Preferred skills
PBM industry experience, project planning, C-Suite presentation skills, autonomous decision-making
Technologies
Microsoft Office
Responsibilities
Execute client strategies aligning with organizational objectives, manage day-to-day client relationships, identify opportunities to enhance account value, monitor financial performance and cost savings, refine client management workflows, provide feedback to the team and support junior members
Seniority
Manager, hands-on leadership