Case Management - Registered Nurse - Telehealth ( MT or PST)
Core
Assess, plan, implement, and coordinate case management activities for disengaged, vulnerable members with complex medical, behavioral, and social challenges to improve health outcomes.
Role type
Registered Nurse Case Manager (Telehealth)
Builds
Member wellness plans and care coordination strategies
Domain
Healthcare / Telehealth / Case Management
Deliverable
client delivery
Required skills
Clinical judgment, motivational interviewing, care coordination, regulatory compliance, data review, holistic assessment
Preferred skills
Telephonic case management experience
Technologies
Microsoft Office 365, EHR portals, VPN, Teams, Outlook
Responsibilities
Conduct assessments using clinical tools and data to evaluate member needs; Apply clinical judgment to reduce risk factors and address complex health/social indicators; Collaborate with stakeholders to overcome barriers in meeting care goals; Utilize case management processes in compliance with policies; Use motivational interviewing to ensure member engagement.
Seniority
Mid-level, hands-on IC