Case Manager I - Workforce Development
Core
Provide integrated, healing-centered case management services to vulnerable participants across women's, justice-experienced/homeless, and transitional age youth cohorts in a workforce development program.
Role type
Senior IC case manager (social services)
Builds
Individualized service plans, crisis response coordination, and linkage to supportive services for at-risk populations
Domain
Social services / Workforce development
Deliverable
client delivery
Required skills
Trauma-informed care, healing-centered engagement, harm reduction, motivational interviewing, strengths-based case management, crisis intervention, conflict resolution, de-escalation, safety planning
Preferred skills
Master's degree in social work or human services, experience designing and facilitating group workshops
Technologies
MS Office Suite, Google Suite
Responsibilities
Conduct trauma-informed intake assessments and develop individualized service plans; provide ongoing one-on-one case management and responsive outreach; advocate for and link participants to mental health, housing, food, legal, and transportation resources; manage crisis response and coordinate with clinical staff; facilitate multi-disciplinary case conferences; maintain accurate case notes and records.
Seniority
Mid-level, hands-on IC