Client Services Officer
Core
Supporting global clients with onboarding, account maintenance, payment operations, and regulatory compliance within the Corporate Payments line of business.
Role type
Client Services Officer (IC)
Builds
Client service delivery and operational processes for global accounts
Domain
Financial services / Commercial payments
Deliverable
client delivery
Required skills
Client relationship management, KYC/AML documentation knowledge, stakeholder engagement, problem analysis, time management, commercial awareness
Preferred skills
Experience in financial services, payments, FX, fintech, or alternative investments
Responsibilities
Managing client onboarding and account maintenance, processing client reviews to meet SLAs, investigating and resolving client queries, supporting KYC and AML activities, collaborating with Sales and Front Office teams, monitoring adherence to regulatory requirements
Seniority
Mid-level, hands-on IC
