Executive Director – Customers and Sales Engagement Platforms
Core
Senior technology leader driving innovation, operational excellence, and technical strategy for Agentic AI solutions and Salesforce platform support to enhance seller productivity and automate workflows.
Role type
Senior IC Executive Director (Salesforce & Agentic AI)
Builds
Agentic AI solutions, Salesforce platform capabilities, and enterprise-grade technology programs for sales and account management.
Domain
Healthcare / Enterprise CRM / AI
Deliverable
production ML models | product features | infrastructure
Required skills
Salesforce platform architecture, Agentic AI solution delivery, large multi-disciplinary team leadership, API strategy and integration patterns, cloud-native engineering, digital transformation, budget ownership, responsible AI governance
Preferred skills
Salesforce Agentforce and Data360 deployment, global/multi-division team leadership, API-first and event-driven platform modernization, organizational transformation for AI adoption
Technologies
Salesforce (Sales Cloud, Service Cloud, CPQ, Experience Cloud), Agentic AI, LLMs, Cloud-native platforms
Responsibilities
Define and guide development of Agentic AI solutions; oversee Salesforce platform support, engineering, architecture, and modernization; lead and mentor a team of directors, architects, and engineers; partner with Sales, Product, and Enterprise Tech stakeholders to align technology initiatives with business outcomes
Seniority
Senior, hands-on IC with strategic oversight
