Senior SRE - VOIP
Core
Maintain business-critical telephony and communication services with 99.999% availability in a high-load, distributed environment.
Role type
Senior Site Reliability Engineer (Cloud Telephony)
Builds
Global cloud-based unified voice, video meetings, team messaging, and contact center solutions
Domain
Cloud Telephony / Communications
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
UNIX/Linux system administration, SIP protocol understanding, Kubernetes, Python, Golang, Shell scripting, high-availability architecture, incident investigation, automation
Preferred skills
Kamailio, Apache Kafka, Nginx, ZeroMQ, AWS/EKS, Terraform, Ansible, CI/CD pipelines, monitoring stacks (Zabbix, TICK, ELK, Grafana)
Technologies
Linux, Kubernetes, Python, Golang, Shell, Kamailio, Apache Kafka, Nginx, ZeroMQ, AWS, EKS, Terraform, Ansible, GitLab CI, Jenkins, ArgoCD, Zabbix, TICK, ELK, Grafana
Responsibilities
Support and maintain Linux-based servers and telephony services in production; Investigate and resolve incidents in a high-load, distributed environment; Participate in on-call shifts to ensure system stability under strict SLAs; Analyze service performance and architecture bottlenecks to propose improvements; Work with development teams to validate changes before production deployment; Contribute to evolving team processes, automation, and monitoring practices
Seniority
Senior, hands-on IC
