Senior Product Manager, AI & Enablement
Core
Lead product enablement and training initiatives to empower customers, partners, and internal teams to maximize value from AI-powered business communication products.
Role type
Senior Product Manager (Product Enablement & Training)
Builds
Product enablement strategy, training content, documentation, and learning programs for agentic voice AI platforms.
Domain
Business Communications / CCaaS / AI
Deliverable
product features
Required skills
Product enablement strategy, training content creation, product documentation, data analysis for learning optimization, cross-functional collaboration, technical acumen for software products, user experience design
Preferred skills
AI tool proficiency, storytelling, simplifying complex technical concepts
Technologies
AI tools for content creation and documentation automation
Responsibilities
Develop and execute product enablement strategy aligned with product launches; Create scalable training materials (videos, e-learning, webinars); Oversee help center and knowledge base documentation; Analyze training effectiveness using data and feedback; Serve as subject matter expert for customer-facing teams; Collaborate with product, marketing, and sales on go-to-market strategies
Seniority
Senior, hands-on IC