Product Support Receptionist
Core
Interact with customers of clients to gather details of concerns, document them, and relay messages via email.
Role type
Product Support Receptionist
Builds
24/7 support for RingCentral's AI-powered receptionist product (AIR)
Domain
AI-powered business communications
Deliverable
client delivery
Required skills
verbal communication, client/customer engagement, interacting with US-based customers
Responsibilities
receive inbound calls from customers, engage and get details of concerns, document concerns and relay messages to clients via email, work closely with Team Manager and other Specialists
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