Senior Business Analyst
Core
Create structured management reports and dashboards to monitor daily sales operations, assess performance, and provide data-driven analytics to optimize sales organization operations.
Role type
Senior Business Analyst (Sales Operations) (via careerplan.io/jobs/R076212-senior-business-analyst-at-ringcentral)
Builds
Management reports, dashboards, and analytical tools for sales performance monitoring
Domain
Telecommunications / Cloud Communications / Sales Operations
Deliverable
dashboards & analysis
Required skills
Database modeling, data gathering, data management, project management, business process design, stakeholder management, problem-solving
Preferred skills
Salesforce, Tableau, Alteryx, SQL, Hadoop, MS Excel, Google Workspace
Technologies
Salesforce, Tableau, Alteryx, SQL, Hadoop, MS Office, Google Workspace
Responsibilities
Develop periodical performance monitoring dashboards and reports; Update and maintain existing management reports; Present data and provide analytics on key operational concerns; Collaborate with sales directors to improve analytical tools; Conduct in-depth analysis to identify performance trends and abnormalities; Create standard operating procedure (SOP) documents to streamline process flows
Seniority
Senior, hands-on IC
