SAP specialist - Procurement
Core
Align Local IT Solution implementation and operations to global IT Product Policy and support local business needs for IT infrastructure, connectivity, and asset management.
Role type
IT Specialist (Local IT Solutions & Procurement Support)
Builds
Local IT solution implementations, asset management processes, and service experience improvements for regional business units.
Domain
IT Operations / Local IT Management / Asset Management
Deliverable
product features
Required skills
IT policy alignment, stakeholder management, escalation handling, asset management, site move planning, user communication, global-local integration
Preferred skills
Knowledge of local vendor networks, financial forecasting, service management processes
Technologies
Global IT products, incident management systems, service request management tools
Responsibilities
Support Local IT Solutions roadmaps and align with global policies; Act as KONE IT representative for local business; Inform local business on global IT policies and standards; Serve as escalation point for local business to global IT Product Teams; Identify opportunities for service experience improvements; Organize and support workstation asset management including hardware orders and budget forecasting; Support local implementation for site moves/openings/closures; Manage user communications for frontlines/countries/supply lines; Collaborate with local business leadership to understand local needs for global IT products.
