Collections Associate
Core
Manage B2B credit collection tasks including initial customer contact, requesting actions, following up, and recording disputes for KONE's Pacific District branch operations.
Role type
Senior B2B Collections Associate
Builds
Collections workflows and dispute resolution processes for building automation solutions
Domain
Building automation / Elevators and escalators
Required skills
B2B collections expertise, dispute resolution, stakeholder collaboration, office management tools (Excel, SAP, Microsoft Office), documentation
Preferred skills
Associate's degree in a related field, additional experience in new fields
Technologies
SAP, Excel, GAP
Responsibilities
Contact customers regarding credit accounts, request and follow up on payments, record and facilitate dispute processes, document status updates for stakeholders
Seniority
Senior, hands-on IC