Customer Service Agent - Greek-speaking
Based in Romania
Core
Handle urgent elevator emergency calls, respond to customer inquiries, and conduct post-service follow-ups for KONE's elevator services.
Role type
Customer Service Agent (Call Center)
Builds
Emergency dispatches, customer support responses, and service satisfaction surveys
Domain
Elevator maintenance and customer support
Deliverable
client delivery
Required skills
Emergency call handling, empathetic communication, complaint resolution, data logging, post-service surveying, multi-system navigation
Preferred skills
Experience in call center roles, PC literacy
Technologies
Multiple internal customer service systems
