Customer Service Agent
On-site
Core
Deliver exceptional customer support by addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction via phone interactions.
Role type
Customer Service Agent
Builds
Positive customer experiences and resolved customer issues
Domain
Customer Support
Deliverable
client delivery
Required skills
Customer service, problem-solving, active listening, attention to detail, CRM tools familiarity
Responsibilities
Handling customer interactions with efficiency and empathy, providing tailored solutions to meet customer needs, ensuring a positive customer experience through effective communication and professional phone etiquette