Customer Solutions Management - PM (Modernization)
Core
Develop technical modernization solutions for complex elevator opportunities, supporting sales teams with tendering, value engineering, and project booking from opportunity evaluation through implementation planning.
Role type
Senior IC Customer Solutions Manager (Elevator Modernization)
Builds
Technical proposals, modernization strategies, and project documentation for elevator modernization projects
Domain
Elevator industry / Building modernization
Deliverable
product features
Required skills
Elevator modernization methods, existing equipment assessment, technical solution development, tendering support, value engineering, project booking coordination, code compliance knowledge, analytical problem solving
Preferred skills
SAP proficiency, order engineering processes, competitor solution knowledge, equipment survey experience, elevator codes and regulations expertise
Technologies
Microsoft Office (Excel, Word), SAP
Responsibilities
Analyze customer modernization requirements and existing equipment conditions; Develop technical modernization solutions aligning with KONE products; Support Front Line teams in identifying optimal modernization strategies; Review modernization specifications and determine product compatibility; Develop technical proposals and costing recommendations; Manage technical project documentation and booking processes; Serve as a trusted advisor to sales teams, customers, and engineers on modernization methods and technical challenges