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Associate Expert - Content Solutions

Chennai ITEC/KBS💼 Full-time🗓 2025-08-26 → 2026-09-25

Core

Ensuring stability, scalability, and continuous improvement of an enterprise content ecosystem built on a modern CCMS platform.

Role type

Senior IC content solutions engineer (CCMS/AEM)

Builds

Multichannel, high-quality, and secure content solutions powering customer and employee experiences

Domain

Enterprise content management, technical documentation, and digital publishing

Deliverable

production ML models | product features | dashboards & analysis | infrastructure

Required skills

CCMS platform management, Adobe Experience Manager (AEM), modular authoring principles, DITA and DITA Open Toolkit, XSLT, CSS, CI/CD pipelines, HTML, Java, content migration, taxonomy design, metadata management, cybersecurity principles, SSO integration

Preferred skills

Experience with content migrations at enterprise scale, automation scripts and tools

Technologies

Adobe Experience Manager, DITA Open Toolkit, Jenkins, GitLab CI, XSLT, CSS

Responsibilities

Verify health and performance of the content ecosystem; manage and execute platform upgrade activities; perform daily troubleshooting related to content errors, renditions, and output generation; plan and execute content migration activities; develop and conceptualize integrations between the CCMS and other enterprise systems; work with CI/CD pipelines for deployment and automated processes; design, update, and maintain stylesheets using DITA-OT, XSLT, and CSS; apply modular authoring principles to enable structured, reusable content; ensure technical quality assurance of modular content including validation rules and taxonomy consistency; incorporate cybersecurity principles and best practices into content solution designs; ensure integration and support for Single Sign-On (SSO) and secure authentication

Seniority

Senior, hands-on IC

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