ACH Program Manager (Hybrid in CA)
Core
Lead the strategy, buildout, governance, and ongoing management of the bank's ACH program to safely scale operations to 1.2 million transactions per month.
Role type
Senior IC ACH Program Manager
Builds
Sustainable ACH operating model, automation workflows, and compliance frameworks for high-volume payment processing
Domain
Banking / Electronic Payments / ACH Operations
Required skills
ACH program ownership, Nacha Operating Rules expertise, risk assessment, process automation, stakeholder management, regulatory compliance, incident management, team leadership
Preferred skills
AAP/APRP/AFPP/CTP/CRCM/PMP credentials, scaling ACH programs, Jack Henry systems, cross-functional leadership, executive reporting
Technologies
Jack Henry systems, ACH processing platforms, secure file transmission, reconciliation tools, reporting solutions
Responsibilities
Establish program-level monitoring and reporting for ACH volume, value, and exceptions; Identify manual processes and lead automation priorities; Partner with Technology and vendors to document requirements and manage implementation; Coordinate ACH risk assessments, audits, and regulatory examinations; Monitor regulatory changes and translate into policies and controls; Lead, coach, and develop ACH personnel; Manage significant incidents and operational disruptions; Provide updates to senior management and governance committees
Seniority
Senior, hands-on IC