Patient Access & Pre-Access Supervisor
Core
Oversees daily operations of the patient access/pre-access team to ensure efficient workflows, staff performance, and adherence to revenue cycle goals.
Role type
Senior operational supervisor (revenue cycle management)
Builds
Front-end patient access processes and operational efficiency for health systems
Domain
Healthcare revenue cycle management
Required skills
Team management, KPI monitoring, regulatory compliance, performance coaching, conflict resolution, process optimization
Preferred skills
Staff onboarding and training, client partnership
Responsibilities
Manages scheduling, monitors KPIs, ensures compliance with regulatory standards, provides coaching and performance feedback, resolves complex patient and operational issues, partners with clients to optimize front-end processes, oversees staff onboarding and training.
Seniority
Senior, hands-on IC