Patient Access Associate Specialist
Core
Admit patients, verify insurance eligibility, collect payments, and process pre-registration for hospital services.
Role type
Patient Access Specialist (Revenue Cycle)
Builds
Patient accounts and clean claims for hospital services
Domain
Healthcare / Revenue Cycle Management
Required skills
Patient registration, insurance verification, payment collection, medical necessity screening, form distribution, audit reporting
Preferred skills
Customer service, inquisitive mindset, openness to AI innovation
Technologies
MRN systems, insurance verification systems, ABN software, quality auditing systems
Responsibilities
Assign accurate MRNs, complete medical necessity/compliance checks, collect insurance information and payments, operate telephone switchboard, pre-register patient accounts, explain consent forms and distribute patient education documents, review eligibility responses and enter benefit data, screen medical necessity using ABN software, conduct quality audits of accounts
Seniority
Entry Level