Patient Access Supervisor
Core
Organizes and coordinates patient access staff activities to ensure safe, effective, and fiscally responsible operations in a hospital setting.
Role type
Mid-level supervisory IC in healthcare revenue cycle management
Builds
Patient registration, scheduling, upfront collection, and departmental workflow efficiency
Domain
Healthcare / Revenue Cycle Management
Required skills
Staff coordination, scheduling management, performance tracking, training and coaching, process improvement, audit execution, data reporting
Preferred skills
CHAM or CRCR certification, 2-3 years supervisory experience, knowledge of registration/insurance/billing, advanced AI usage for team management
Technologies
Microsoft Office, AI tools for process management
Responsibilities
Coordinate registration duties and staff training; assign and manage staff schedules; track upfront collection and department metrics; conduct audits and provide corrective coaching; assist with process development and staff evaluations; fill in for staffing issues during on-call rotations.
Seniority
Mid-level Supervisor, hands-on IC