Patient Access Specialist
Core
Admitting and pre-registration specialist for hospital patients, handling insurance verification, financial collections, and consent forms.
Role type
Patient Access Specialist
Builds
Clean claims and accurate patient accounts for a regional medical center
Domain
Healthcare / Revenue Cycle Management
Required skills
Customer service, insurance verification, medical necessity screening, data entry, telephone switchboard operation, compliance adherence, financial collections
Preferred skills
Openness to innovation including AI, inquisitive nature
Technologies
ABN software, insurance verification system, overlay tool, mobile computer station
Responsibilities
Assign accurate MRNs, complete medical necessity/compliance checks, collect insurance information and process physician orders, operate telephone switchboard, conduct quality audits of accounts, pre-register patient accounts via inbound/outbound calls, explain consent forms and obtain signatures, review eligibility responses and enter benefit data.
Seniority
Entry level