Patient Access Associate Specialist
Core
Admitting and pre-registration for patients at a hospital emergency center, handling insurance verification, collecting payments, and ensuring regulatory compliance.
Role type
Patient Access Specialist (Admitting)
Builds
Patient admission workflows and accurate billing data for hospital services
Domain
Healthcare / Revenue Cycle Management
Deliverable
physical/clinical work
Required skills
Admitting duties, insurance verification, payment collection, regulatory compliance, telephone switchboard operation, quality auditing, patient education, consent form management, medical necessity screening
Preferred skills
Openness to innovation including AI, customer service excellence
Technologies
Overlay tool, Advanced Beneficiary Notice (ABN) software, insurance verification system
Responsibilities
Perform admitting duties for all admitted patients, operate telephone switchboard, conduct quality audits of accounts, pre-register patient accounts via inbound/outbound calls, explain and obtain signatures on consent forms, screen medical necessity using ABN software, enter benefit data to support billing processes
Seniority
Entry Level