Supervisor, Patient Access & Pre-Access
Core
Organize and coordinate patient access staff to ensure safe, effective, and fiscally responsible registration and pre-access activities for hospitals and physician groups.
Role type
Supervisor, Patient Access & Pre-Access
Builds
Registration and pre-registration workflows for healthcare clients
Domain
Healthcare Revenue Cycle Management
Deliverable
product features
Required skills
Staff coordination, scheduling management, performance tracking, upfront collection process monitoring, process improvement, auditing, coaching, Microsoft Office
Preferred skills
Supervisory experience in healthcare, knowledge of registration/insurance/scheduling/billing, advanced AI usage and team management with AI
Technologies
Microsoft Office, AI tools
Responsibilities
Coordinate registration duties and staff training; monitor daily productivity and department metrics; assign and manage staff schedules; track upfront collection processes; conduct audits and provide coaching; assist with process development and staff evaluations; participate in facility meetings.
Seniority
Individual Contributor, Supervisory level