Manager, Patient Access & Pre-Access
Core
Organizes and coordinates patient access and pre-access staff to ensure safe, effective, and fiscally responsible registration and revenue cycle operations for hospitals and physician groups.
Role type
Patient Access Supervisor (Healthcare Revenue Cycle)
Builds
Registration workflows, upfront collection processes, and departmental performance metrics for healthcare clients.
Domain
Healthcare / Revenue Cycle Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Staff coordination and scheduling, performance monitoring and reporting, upfront collection process tracking, staff training and coaching, process improvement implementation, audit execution
Preferred skills
Supervisory experience in healthcare or business, knowledge of registration/insurance/scheduling/billing, advanced usage of AI for team management and process improvement
Technologies
Microsoft Office
Responsibilities
Coordinate registration duties and pre-registration tasks for assigned staff; monitor daily productivity and communicate with team; assign and manage staff schedules including rotations and time off; track and review reporting on key metrics like wait times and overtime; provide coaching and corrective action for upfront collection goals; conduct audits to ensure acceptable performance; assist with developing department processes and procedures; participate in facility meetings to ensure process alignment
Seniority
Individual Contributor, Supervisory Level