Credit & Collections Analyst 2
Core
Manage customer receivables portfolio, drive timely payment collection, resolve billing disputes, and maintain healthy Days Sales Outstanding (DSO) across global entities.
Role type
Credit & Collections Analyst
Builds
Cash flow and accurate accounts receivable reporting
Domain
Enterprise Data Security / Financial Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Accounts Receivable operations, NetSuite/Oracle ERP, invoice collection, dispute resolution, credit risk assessment, financial reporting, MS Excel, dunning program management, cross-functional collaboration
Preferred skills
AI tool utilization for workflow optimization, target-driven performance management
Responsibilities
Own a portfolio of customer accounts and drive collection of outstanding invoices; Send statements and conduct daily follow-ups to resolve past-due balances; Forecast cash collections and report disputes; Investigate and resolve billing, order, and payment disputes; Prepare customer credit snapshots and manage credit holds; Maintain the dunning program and prepare tax clearance packets; Partner with cross-functional teams to resolve queries and support audits.