Director, Patient Access (Onsite, Richmond, VA)
Core
Administer and review patient access functions, leading front-end revenue cycle operations including point-of-service collections and denial prevention for hospitals and health systems.
Role type
Director of Patient Access (Healthcare Revenue Cycle)
Builds
Patient access workflows, revenue cycle processes, and team performance metrics for hospital clients
Domain
Healthcare / Revenue Cycle Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Leadership of front-end revenue cycle functions, Patient Access operations in hospital settings, Financial and project management, KPI tracking, Budget management, Team coaching and talent development, Regulatory compliance knowledge
Preferred skills
AI exploration and application for process improvement, Cross-functional negotiation, Strategic planning
Technologies
AI tools for process optimization
Responsibilities
Provide vision and operational oversight for on-site Patient Access staff; Direct hiring, training, and performance management of admitting and registration teams; Manage budget and resource planning; Establish communication strategies to promote employee engagement; Ensure regulatory compliance and operational efficiency in revenue cycle processes
Seniority
Director, strategic leadership & team management