ServiceNow Principal Engineer
Core
Lead end-to-end implementation of ServiceNow solutions for complex transformation programs within a global banking environment.
Role type
Principal ServiceNow Engineer (hands-on leadership)
Builds
Scalable, secure, and high-quality ServiceNow platform solutions aligned to business outcomes
Domain
Banking / Financial Services / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow implementation, ServiceNow modules (ITSM, CMDB, ITOM), ServiceNow development and scripting, REST APIs, event-driven architectures, data modelling, CMDB/CSDM, platform design principles, regulated environment experience, hands-on technical leadership, problem-solving
Preferred skills
Banking/financial services domain expertise
Technologies
ServiceNow, REST APIs, CSDM
Responsibilities
Shape and support the ServiceNow platform architecture roadmap, oversee platform design standards, support solution design reviews, coordinate integration design across systems, strengthen platform resilience, lead end-to-end ServiceNow implementation, translate business requirements into technical designs, drive hands-on configuration and development, lead integration implementation, support release management and deployments, identify automation opportunities, troubleshoot complex technical issues, mentor engineering teams
Seniority
Principal, hands-on leadership
