Global Services Product Manager
Core
Own the full lifecycle of Cohesity's services offering portfolio (Customer Success, Professional Services, Support) to drive customer adoption, retention, and growth.
Role type
Director, Global Services Product Management
Builds
A productized services portfolio including Gold/Platinum tiers, consumption-based offers, and outcome-based pricing models.
Domain
Enterprise data security and management (AI-powered backup, cyber-resilience)
Deliverable
Product features
Required skills
Services portfolio management, commercial strategy, GTM, pricing and packaging, SKU catalog management, P&L mechanics, cross-functional alignment, incentive design, telemetry-based offering design
Preferred skills
Experience with Cohesity/Veritas/NetBackup, TSIA frameworks, attach-rate disciplines, AI tool usage
Technologies
Cohesity, Veritas, NetBackup
Responsibilities
Define go-forward service portfolio and launch new consumption-based offers; design incentive and compensation structures; establish auto-attach rules; build positioning guides and enablement materials; own roadmap and evolution of services offerings; define pricing logic and bundle architecture; maintain authoritative services catalog; track portfolio-level performance metrics; capture commercial insights from field and channel; partner on telemetry-based offering design; support partner enablement
Seniority
Director, strategic ownership with cross-functional influence