Field Service Engineer, West Delhi
Core
On-site technical interventions including installation, training, repair, and maintenance of machinery at client sites.
Role type
Field Service Engineer
Builds
Optimal operation of machinery at client sites
Domain
Healthcare equipment maintenance
Deliverable
physical/clinical work
Required skills
machinery installation, repair and maintenance, customer relationship management, service contract negotiation, spare parts management, inventory management, technical documentation, CRM software usage, mentoring junior engineers, preventive maintenance planning
Preferred skills
technical training completion, dynamic resource allocation support
Technologies
CRM software, technical management systems
Responsibilities
Provide on-site installation, training, repair, and maintenance; Engage with customers to deliver technical support; Collaborate with sales and dealer teams; Complete technical training and assessments; Achieve service targets through contract negotiation and billing management; Oversee personal inventory of spare parts and tools; Execute assigned technical tasks; Document technical activities in reports and CRM; Mentor junior engineers; Support Area Technical Manager with preventive maintenance and installations; Support other locations with dynamic resource allocation.