Sr Water System Serv Spec
Core
Senior field specialist managing and servicing Water System products for manufacturing and distributed equipment, ensuring compliance with company standards and providing high-level technical support.
Role type
Senior IC field service specialist (water systems)
Builds
Field service operations and equipment maintenance for water treatment systems
Domain
Healthcare technology / Water treatment
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Water treatment field expertise, problem analysis, judgment in selecting solution methods, documentation management, on-site inspection auditing, spare parts ordering expertise, technical education, inventory monitoring, mentoring, project planning, budgeting, forecasting, computer proficiency (word processing, spreadsheets, presentations), customer service, handling confidential health information
Preferred skills
Bachelor's degree in Electronics or Bio-Medical Engineering, 5-8 years related experience, 5+ years as a Water Treatment Technician, Advanced Degree
Technologies
Word processing, spreadsheet, presentation, email applications
Responsibilities
Resolve a wide range of Water System product issues, provide high-level field support, maintain documentation flow for product complaints, perform on-site inspections and audits of installations, provide expertise on spare parts ordering, offer technical education, monitor service inventory, assist junior staff with complex tasks, mentor other staff, assist with assigned projects
Seniority
Senior, hands-on IC with mentorship responsibilities