IT Site Engineer
Core
Provide on-site IT support, manage service desk operations, and maintain hardware/software for manufacturing and engineering teams.
Role type
IT Site Engineer (Service Desk & Infrastructure)
Builds
PC hardware/software setups, network stability, and ITSM system updates
Domain
Manufacturing / Aerospace
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows OS administration, SCCM, PowerShell scripting, Active Directory, Group Policy, Microsoft Exchange Online, Office 365, Teams, incident management, ticket escalation
Preferred skills
ITIL framework, manufacturing production knowledge, networking expertise
Technologies
Windows, SCCM, PowerShell, Active Directory, Group Policy, Microsoft Exchange Online, Office 365, Teams
Responsibilities
Record and resolve service desk queries, monitor and update ITSM system, set up new PC hardware/software, coordinate with global tech teams for network issues, raise incident notifications, maintain incident/change records, work with Engineering and Production teams, participate in on-call coverage
Seniority
Mid-level, hands-on IC
