Staff Desktop Support Engineer
Core
Lead endpoint architecture and strategy for Windows and end-user devices, ensuring reliable, secure, and modern IT operations for a global enterprise.
Role type
Staff-level Desktop Support Engineer (Endpoint Strategy & Architecture)
Builds
Scalable endpoint lifecycle management solutions, standardized application deployment frameworks, and OS modernization programs.
Domain
Enterprise IT / Desktop Engineering / Endpoint Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows 10/11 administration, Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), PowerShell scripting, Active Directory, Group Policy, networking fundamentals (TCP/IP, DNS, DHCP), root cause analysis, technical mentorship
Preferred skills
Acronis backup solutions, ITIL service management, global endpoint standards definition, large-scale IT transformations
Technologies
Windows 10/11, Microsoft 365, Microsoft Intune, MECM, PowerShell, Active Directory, Acronis
Responsibilities
Lead endpoint architecture and strategy aligning local execution with global standards; serve as technical SME for Microsoft Intune, MECM, and Autopilot; drive Windows 10/11 modernization and vulnerability remediation; act as highest-level escalation point for complex endpoint issues; mentor senior and junior engineers; partner with Cybersecurity and Infrastructure teams; evaluate and pilot new endpoint technologies.
Seniority
Staff, hands-on IC with strategic influence and mentorship
