WalkMe Design Associate
Core
Design, develop, and implement WalkMe digital adoption solutions and training curriculum to drive software acclimation and enhance customer satisfaction for property management platforms.
Role type
Digital Adoption Platform (DAP) Designer / Implementation Specialist
Builds
WalkMe digital adoption programs, training curricula, and custom reports
Domain
Real Estate / Property Management / Digital Adoption
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
WalkMe Editor proficiency, JavaScript, HTML, CSS, e-learning design principles, WalkMe Insights analytics, project management, system administration
Preferred skills
Real estate or property management domain knowledge, WalkMe Certified Builder or Engineer certification, 1-3 years of WalkMe building experience
Technologies
WalkMe Apps, WalkMe Editor, WalkMe Insights, JavaScript, HTML, CSS
Responsibilities
Establish annual goals for WalkMe programs, monitor emerging trends in DAPs, evaluate solution effectiveness via surveys and tests, update solutions to reflect business changes, monitor end-user feedback and resolve issues, provide customer service and custom reports
Seniority
Mid-level, hands-on IC