Commis de bureau | Office Clerk
Core
Assist the Manager with vehicle damages claims processing, incident report handling, charge-back investigations, and general clerical duties for Avis Budget Group.
Role type
Office Clerk (Claims & Administration)
Builds
Claims data base, incident reports, and administrative support for the rental car division.
Domain
Automotive rental / Insurance claims
Required skills
Claims processing, database management, communication (phone/email), document retrieval, dispute handling, POS updates, credit card charge support, Microsoft Office, multitasking, progressive thinking
Preferred skills
Claims experience, leadership qualities, organizational skills, time management, analytical skills, clean driving record
Technologies
Microsoft Office, claim systems, POS systems
Responsibilities
Setting up and preparing claims, entering information into claim systems, answering telephone, communicating with branches/insurance companies/customers, obtaining documents (rental agreements, inspection slips, tow bills), maintaining claims databases, ordering police reports, handling disputes, performing POS updates, supporting credit card charges, weekly status reporting
Seniority
Entry-level to Junior, hands-on IC