Director, AI Adoption & Operations Integration
Core
Leading the adoption, integration, and scaling of AI across property management operations to deliver value to onsite teams, corporate functions, and clients.
Role type
Director, AI Adoption & Operations Integration
Builds
AI initiatives, change management programs, training content, and cross-functional adoption strategies for property management.
Domain
Real Estate / Property Management / AI Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
AI use case identification and prioritization, change management strategy, cross-functional program leadership, vendor evaluation and management, stakeholder alignment, data analytics and KPI definition, real estate operations expertise (leasing, maintenance, financial performance), executive communication.
Preferred skills
MBA or Master's in MIS/Ops Management, experience in business transformation or consulting, background in program management, familiarity with CRM platforms (Yardi, RealPage, Funnel, Entrata), thought leadership experience.
Technologies
Microsoft Copilot, Claude, ChatGPT, Yardi, RealPage, Funnel, Entrata
Responsibilities
Identify and prioritize high-impact AI use cases across accounting, marketing, and property performance; own change management and adoption strategy for AI rollouts; develop and deliver training, SOPs, and communications for onsite teams and clients; lead end-to-end program management of AI initiatives including planning, risk management, and execution tracking; manage AI vendor relationships and coordinate pilot scoping and scaling; support AI governance and compliance efforts with Legal and InfoSec.
Seniority
Director, strategic program leadership
