Senior Technical Program Manager
Core
Define and operationalize customer readiness frameworks, success metrics, and scalable processes to improve AI adoption readiness.
Role type
Senior Technical Program Manager (AI/Platform Strategy)
Builds
Scalable operating rhythms, communication frameworks, review processes, and customer readiness engagements for AI adoption.
Domain
Artificial Intelligence, Enterprise Cloud, Platform Strategy
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Cross-functional program management, dependency management, risk identification, stakeholder influence, executive reporting, process simplification, AI workflow integration, security domain knowledge, onboarding strategy, pilot program management.
Preferred skills
Experience with NLP/Generative AI tools, platform-level architecture understanding, coaching and scaling best practices.
Technologies
AI/NLP frameworks, enterprise cloud platforms, distributed systems tools.
Responsibilities
Partner with product leaders to translate strategic priorities into execution plans and milestones. Coordinate cross-functional deliverables across engineering, product, design, research, and customer success. Identify dependencies, risks, and gaps across multiple teams and drive resolution. Establish scalable mechanisms for program planning, feature tracking, and issue escalation. Support customer readiness engagements, onboarding strategies, and pilot programs. Improve cross-team execution efficiency through process simplification and tooling.
Seniority
Senior, hands-on IC with strategic oversight
