Ingeniero de Atención al Cliente- Humacao, Puerto Rico
Core
Installing, maintaining, and repairing point-of-sale and self-service equipment to ensure operational continuity for retail and dining clients.
Role type
Field service technician (hardware & POS)
Builds
Physical POS terminals, self-service kiosks, and associated peripherals
Domain
Unified commerce / Retail and dining hardware
Deliverable
physical/clinical work
Required skills
Hardware maintenance, PC support, electrical aptitude, network basics, troubleshooting, inventory management, report writing
Preferred skills
Technical degree, EPOS maintenance experience, electronics certification, NCR experience
Technologies
Windows, Microsoft Office, POS systems, self-service kiosks
Responsibilities
Diagnose and repair POS components, install new equipment, perform preventive maintenance, manage site preparation and cabling, capture asset data for billing, submit activity reports, adhere to shift patterns including nights and weekends
Seniority
Entry-level to Mid-level, hands-on IC