Service Management & Coordination
Core
Coordinate operational activities for Hitachi Energy's Innovation-as-a-Service function to ensure services are structured, reliable, and transparent for stakeholders.
Role type
Service Management & Coordination
Builds
Innovation service offerings, repeatable and scalable processes
Domain
Technology / Enterprise Services
Deliverable
dashboards & analysis
Required skills
Service management, project coordination, PMO support, operations coordination, program administration, stakeholder management, documentation, process improvement, governance, portfolio management, requirements management
Preferred skills
Agile, Scrum, DevOps, Microsoft products, ServiceNow, IT portfolio tools, knowledge of emerging technologies (AI)
Responsibilities
Maintain and improve the service framework covering stakeholder interactions and operational tools; Track requests, deliverables, owners, and deadlines; Coordinate internal team planning and regular updates; Organize and facilitate stakeholder governance meetings; Prepare service status reports and portfolio health summaries; Coordinate joint qualification forums and governance touchpoints
Seniority
Mid-level (3+ years experience)