Job
Core
Support the effective operation, governance, coordination, and continuous improvement of the wider Technology organisation.
Role type
Technology Operations Manager
Builds
Central operational support, reporting, documentation, and management actions for Technology functions
Domain
FinTech / Financial Services
Deliverable
dashboards & analysis
Required skills
Operational governance, management reporting, Jira, Confluence, stakeholder coordination, workforce planning, process optimization
Preferred skills
Dashboards, reporting tools, workflow automation, process optimization, fintech experience
Responsibilities
Maintain operational governance and standards; coordinate management reporting across functions; track initiatives, risks, and blockers; ensure Product governance in Jira/Confluence; coordinate onboarding and performance cycles; maintain org charts and skills matrices; support workforce planning; coordinate training and communications; reduce manual administration through automation.
Seniority
Mid-level, hands-on IC
