Tech Support Principal Engineer
Core
Principal engineer providing high-level technical support, training, and complex problem-solving for industrial supply chain software in the Oil & Gas sector.
Role type
Principal Technical Support Engineer (Domain Expert)
Builds
Application support solutions, training materials, and customer success strategies for AVEVA Unified Supply Chain tools.
Domain
Oil & Gas / Refinery Economics / Industrial Software
Deliverable
client delivery
Required skills
10+ years Oil & Gas industry experience, Refinery Economics expertise, complex technical problem solving, stakeholder management, training development, cross-functional coordination
Preferred skills
Economic Planning optimization, software development, database and network architecture understanding
Responsibilities
Respond to complex customer queries and modeling problems, develop and deliver training courses, coordinate cross-team investigations, provide detailed technical advice to business workflows
Seniority
Principal, strategic advisory & mentorship
