Tech Support Senior Engineer, AVEVA Marine
Core
Provide full-cycle technical support for AVEVA Marine and E3D software to shipyard and offshore customers, ensuring stable project delivery and digital design value.
Role type
Senior IC technical support engineer (marine outfitting)
Builds
Stable operation of marine outfitting software solutions for shipyards and offshore projects
Domain
Industrial software / Marine engineering / Shipbuilding
Deliverable
client delivery
Required skills
Piping (PIPE) design knowledge, AVEVA Marine/E3D proficiency, marine outfitting workflow understanding, complex fault troubleshooting, root cause analysis, technical training delivery, English communication
Preferred skills
On-site emergency response, optimization of support methods, industry design difficulty exploration
Technologies
AVEVA Marine, AVEVA E3D
Responsibilities
Remote and on-site software commissioning, fault troubleshooting, customer operation guidance, collecting technical pain points, delivering optimization suggestions, providing standardized training, reproducing and analyzing complex faults
Seniority
Senior, hands-on IC
