Renewals Account Manager
Core
Executing large, complex, or unique solution renewals for assigned markets/accounts to drive recurring business growth and retention.
Role type
Senior IC Renewals Account Manager
Builds
Recurring revenue and customer retention for enterprise industrial software solutions
Domain
Industrial software (Utilities, Energy, Process, Pharma, Food & Beverage, Transportation)
Deliverable
client delivery
Required skills
Enterprise direct sales, Meddpic renewal planning, Salesforce data management, executive relationship building, strategic account retention, cross-functional collaboration
Preferred skills
Technical sales or Customer Success background, SaaS/Enterprise Software experience, 5+ years in sales/account management, 2+ years in renewals/inside sales, domain knowledge in Utilities/Energy/Pharma/Transportation
Technologies
Salesforce.com
Responsibilities
Achieve renewal quotas and objectives (on-time/escalated renewals), develop Meddpic renewal plans, identify and hand over expansion opportunities, manage end-to-end renewal process, maintain accurate renewal data, establish trusted customer relationships and escalate issues
Seniority
Senior, hands-on IC