Technical Success Consultant
Core
Deliver outcome-based services and enablement to industrial customers to ensure successful adoption of AVEVA software for energy, infrastructure, chemicals, and minerals sectors.
Role type
Senior Technical Success Consultant (IC)
Builds
Customer adoption of Enterprise Infrastructure and AVEVA solutions
Domain
Industrial software, real-time operational data systems, manufacturing/operations
Deliverable
client delivery
Required skills
Real-time operational data systems expertise, industry-specific technical knowledge, workshop facilitation, use case discovery, strategic account management, solution demonstration, risk vs. benefit analysis, enterprise-wide design methodologies
Preferred skills
AVEVA solutions experience, C-level executive engagement, cloud/IoT/AI/BI knowledge, architectures background
Technologies
Cloud, IoT, distributed systems, Analytics, Business Intelligence (BI), Artificial Intelligence (AI)
Responsibilities
Lead workshops and coaching sessions to guide customers in realizing use cases; Act as technical liaison to maximize customer value and drive new business; Lead strategic conversations to position products and infrastructure; Influence adoption through product demonstration and Proof of Value; Assist with risk vs. benefit analysis for deployment options; Mentor team members on industry and technology topics
Seniority
Senior, hands-on IC with strategic account focus