Application Management Framework Manager
Core
Establish, maintain, and improve the Application Management Framework for the High Voltage Business Unit to ensure consistent application management and support service delivery.
Role type
Senior IC Application Management Framework Manager
Builds
Application governance standards, processes, templates, and governance documentation
Domain
IT Service Management (ITSM) / Application Lifecycle Management
Required skills
Application Management, IT Governance, IT Service Management (ITSM), ServiceNow, CMDB management, application lifecycle management, process improvement, stakeholder management
Preferred skills
Global organization experience, Microsoft Office proficiency, analytical skills, presentation skills
Technologies
ServiceNow, CMDB, Microsoft Office
Responsibilities
Define and maintain Application Management standards and governance documentation; Support Application Managers through training and onboarding; Drive improvements in application governance and CMDB data quality; Define criteria for transitioning applications to external providers; Collaborate with Portfolio and Compliance teams to increase Application Management maturity.