User Researcher & Research Ops Coordinator
Core
Conduct user research and manage research operations for industrial software products to generate insights for strategic and operational decisions.
Role type
User Researcher & Research Ops Coordinator
Builds
User insights and research infrastructure for industrial automation and engineering software
Domain
Industrial software / Enterprise B2B
Deliverable
production ML models | product features | dashboards & analysis | research
Required skills
User research planning and execution, qualitative and quantitative analysis at scale, recruitment management, synthesis of complex data, stakeholder communication, research tool management, mentoring
Preferred skills
B2B or Enterprise environment experience, knowledge of additional languages
Technologies
Research repositories, booking systems, audio-visual content platforms
Responsibilities
Plan and conduct user research across complex enterprise ecosystems, manage study recruitment and logistics, analyze and synthesize research data, produce and upload digital research content, communicate findings to senior stakeholders, manage research tools, support and mentor UX team members
Seniority
Mid-level, hands-on IC