Engagement Manager
Core
Managing tactical project management duties and sales efforts to deliver SailPoint identity security solutions for enterprise clients.
Role type
Senior IC Engagement Manager (Professional Services)
Builds
SaaS and Software delivery models for identity security
Domain
Cybersecurity / Identity Management / Professional Services
Deliverable
client delivery
Required skills
project management, client communication, financial management, cross-functional partnership, stakeholder management, risk management, team leadership, proposal generation, resource alignment
Preferred skills
mentorship, continuous improvement, strategic updates to senior management
Technologies
SailPoint SaaS platform
Responsibilities
Manage full scope of customer engagements including scoping, communication, and escalation support; Partner with sales teams on pre-sales and post-sales phases; Manage project financials for profitability; Align and staff crew members via RMO; Create and maintain project documentation; Identify opportunities for expanding product usage; Coach and develop direct reports
Seniority
Senior, hands-on IC with people management responsibilities