Senior Quant Specialist - Customer Support
Core
Senior Quant Specialist providing specialized customer support and consulting for analysts, researchers, and data scientists at corporate and institutional accounts.
Role type
Senior IC customer support specialist (financial data)
Builds
Sophisticated data calculations, workflows, and client-facing solutions for financial research and model development
Domain
Financial markets infrastructure and data
Deliverable
client delivery
Required skills
quantitative data requirements analysis, financial or data modelling expertise, client relationship management, product demonstration, requirement gathering
Preferred skills
advanced understanding of business area and customer profile, ability to solve non-precedent client queries
Technologies
financial research platforms, data modelling tools
Responsibilities
Provide specialized customer service support to analysts and researchers; Build and manage relationships with existing clients through training and implementation support; Advocate for and test new product features; Meet with sales and prospective customers to demonstrate platform capabilities and assist in onboarding